Know Before You Go

Health & Safety Protocols

Given current health and safety restrictions, Cincinnati Ballet worked closely for months with health and safety experts and arts partners to create this intimate yet socially-distanced production. Many of the guidelines followed echo Cincinnati Ballet’s ongoing health and safety protocols outlined below. Additionally, the following guidelines will be strictly enforced for all employees, dancers, vendors, and patrons during the productions at Aronoff Center and Music Hall.

The health and safety of our patrons, artists and staff remain Cincinnati Ballet’s top priority. All ticket holders ages 12 and above are required to show proof of full Covid-19 vaccination for entry into Cincinnati Music Hall and the Aronoff Center for the Arts. Proof of a negative Covid-19 test will also be accepted in lieu of proof of vaccination. The negative test can either be a PCR test taken with in 72 hours of the performance or an antigen test by a healthcare or pharmacy provider within 24 hours.

In addition, all guests regardless of age or vaccination status are required to wear masks inside the venue at all times, including while seated in performance spaces. This policy will remain in effect until further notice. Cincinnati Ballet, along with our venue partners, will continue to closely monitor the rate of Covid-19 transmission in Hamilton County and assess and adjust accordingly. Additional Covid-19 related health protocols and requirements may be in effect at the time of future events. Cincinnati Ballet will communicate any changes via email prior to all affected performance.

Proof of Vaccination

  • Proof of vaccination is reguired of all guests 12 years of age and older for entry into events at Music Hall and Aronoff Center.
    • Please bring your completed physical vaccination card, photo of your completed card or digital vaccination record.
    • “Fully vaccinated” means that a ticket holder’s performance is at least 14 days after their final vaccine dose (Moderna, Pfizer, or Johnson & Johnson).
  • For ticket holders 12 years of age and older who are not vaccinated, the following will be accepted in lieu of the proof of vaccination:
    • A negative Covid-19 PCR test taken within 72 hours of the ticket holder’s performance
    • A rapid antigen test administered by a healthcare or pharmacy provider within 24 hours of the performance.
    • Proof of negative test may be in digital form, such as a dated picture of negative result.
  • A corresponding photo ID is required for individuals 18 years of age and older.
  • For Cincinnati Ballet, guests under the age of 12, who cannot get vaccinated at this time will NOT need to provide proof of a negative Covid-19 test but must remained masked at all times as with all patrons attending the performance.

Face Mask Requirement

  • Remember to bring your mask!
  • Masks are required at all times (except when actively consuming food/beverage in designated areas), even when seated for the performance, regardless of vaccination or testing status until further notice. 
  • By wearing your mask, you are helping those around you stay safe, and you are supporting our efforts to return to live performances.

Physical DIstancing

  • All events are being sold at full capacity.
  • It is recommended that guests maintain physical distancing whenever possible.
  • Our ushers and staff will guide you with announcements and friendly reminders, and respond to any questions or concerns you may have.

Health & Safety Screenings

  • If you are experiencing symptoms or have recently been exposed, stay at home and contact our Patron Experience Office for information about ticket options.
  • Before entering our venues, all guests, staff, volunteers, and artists will be asked to certify that they are not experiencing symptoms and have not been recently exposed to COVID-19.
  • To expedite our safety screenings as you enter through the metal detectors, bring minimal personal items with you.
  • Review the Prohibited Items list on our website prior to your visit to avoid any inconvenience.

Enhanced Cleaning & Air Quality

  • Our venues are routinely cleaned and sanitized, following recommendations from the CDC. 
  • High traffic areas, frequently touched surfaces, and restrooms are cleaned before, during, and after every event.
  • Hand-sanitizing stations are provided throughout our venues.
  • Merv-13 air filters are used to optimize air quality inside our venues, as well as state-of-the-art air handling systems that maximize fresh air intake.

Touchless Environment

  • If possible, request mobile tickets rather than paper tickets to reduce touchpoints. 
  • The sale of food and drink may be minimized or eliminated.
  • All sales (including merchandise and tickets) will be credit card only to create a “touchless” payment environment.
  • Select doors will be propped open.
  • Since everything can’t be touchless, we encourage all guests, staff, and volunteers to wash their hands frequently or to use the hand sanitizer stations located throughout our venues.
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