Know Before You Go

Health & Safety Protocols

Given current health and safety restrictions, Cincinnati Ballet worked closely for months with health and safety experts and arts partners to create this intimate yet socially-distanced production. Many of the guidelines followed echo Cincinnati Ballet’s ongoing health and safety protocols outlined below. Additionally, the following guidelines will be strictly enforced for all employees, dancers, vendors, and patrons during the production at Aronoff Center.

Face Masks

  • Face masks are requested of all guests upon entry and while moving around the lobby. Face masks are encouraged when guests are seated in the auditorium.
  • Bring your own mask, and wear it as you enter the building. 
  • By wearing your mask at all times, you are helping those around you stay safe. THANK YOU for playing your part!

Limited Capacity

In an effort to maintain social distancing, capacity is limited to 800 patrons per performance.

Social Distancing

  • Maintain social distancing of at least 6 feet while waiting in lines.
  • We have seated guests with 3 feet between parties on the Orchestra Level of Procter & Gamble Hall. We will maintain 6 feet social distancing between parties on the Loge Level.
  • We will manage lines to enforce social distancing and to avoid overcrowding in restrooms.
  • Plexi-glass partitions have been added to our ticket offices and concession areas.
  • Elevator usage will be limited to one family/group at a time.
  • You may be asked to take your seats early to avoid congestion in the lobbies.
  • Remain in your ticketed seats before, during, and after the performance.
  • Our ushers and staff will guide you with announcements and friendly reminders, and respond to any questions or concerns you may have.

Food or Drink in Procter & Gamble Hall

  • Bar Service will be available in the Lobby starting 1 hour prior to the performance start time and during intermission performance.
  • We encourage patrons to consume there beverages while seated in their seats for the performance.

Entering & Exiting the Venue

  • Guests will enter the Aronoff Center through the doors on the South and North Plaza (facing 6th and 7th Street respectively or through the Weston Art Gallery. The doors along Walnut Street will be used for exit only.
  • Patrons are expected to maintain social distancing of at least six feet. Elevator usage will be limited to one family/group at a time.
  • Staff will monitor restrooms to prevent overcrowding.
  • Cincinnati Ballet staff will be available to answer any questions and offer friendly reminders of our health and safety guidelines.

Enhanced Cleaning & Air Quality

  • Our venues are routinely cleaned and sanitized, following recommendations from the CDC. 
  • High traffic areas, frequently touched surfaces, and restrooms are cleaned before, during, and after every event.
  • Hand-sanitizing stations are provided throughout our venues.
  • Merv-13 air filters are used to optimize air quality inside our venues, as well as state-of-the-art air handling systems that maximize fresh air intake.

Health & Safety Screenings

  • If you are experiencing symptoms or have recently been exposed, stay at home and contact our Patron Experience Office for information about ticket options.
  • Before entering our venues, all guests, staff, volunteers, and artists will be asked to certify that they are not experiencing symptoms and have not been recently exposed to COVID-19.
  • To expedite our safety screenings as you enter through the metal detectors, bring minimal personal items with you.
  • Review the Prohibited Items list on our website prior to your visit to avoid any inconvenience.

Touchless Environment

All tickets will be print at home. Patrons can print on their own or bring up the barcode on their phones. We are also equipped to print tickets at the Box Office and will have the printers facing the patron for contactless printing.

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