Whether you are coming to the ballet for the first time or are a seasoned balletomane, we want to ensure your experience with Cincinnati Ballet is a memorable one. Below are some frequently asked questions to help you prepare for your performance at Cincinnati Ballet.
Tickets can be purchased at the Cincinnati Ballet Patron Experience Office at 1801 Gilbert Avenue, over the phone at 513-621-5282 or online at cballet.org. Cincinnati Ballet is not responsible for the price or authenticity of tickets purchased through unauthorized venues, scalpers or websites.
If you are late to the performance, our front of house team will direct you to your seats at an appropriate break in the program, sometimes this will not be until an intermission. We encourage you to arrive early.
For our more family-friendly story ballets, we recommend that children be at least two years of age and capable of sitting happily and quietly through a two-hour performance. Although rare, sometimes a parent may be asked to step into the lobby if a child is disrupting the performance or bothering other patrons. The lobby includes monitors of the performance so you can continue to follow the ballet until you are able to return to your seats. We ask for your understanding and respect for the performers and your fellow patrons.
We suggest comfortable, business casual attire when attending the ballet. However, if the evening is a special occasion, we encourage you to make the most of it!
Photography, videography, and recording of any performance is strictly prohibited.
We encourage you to share your experience at Cincinnati Ballet on social media but ask that you refrain from taking pictures of the actual performance.
Each of our performance venues offer services to make ensure you have a memorable experience. For a full listing of accessibility services, we encourage you to visit Music Hall or Aronoff Center websites. To learn of all the accessibility services offered by Cincinnati Ballet visit our Accessibility Page.
Don’t worry if you have misplaced your tickets! Your seat location is on file. Simply call our Patron Experience Office at 513-621-5282 and we will be happy to reissue your tickets for you.
Check the specific performance page for the production you will be attending to learn more about Cincinnati Ballet dancers, choreographers, storyline, sets, and costumes, as well as performance extras and behind-the-scenes material.
If you have additional questions, our Patron Experience Team is standing by to help.